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FAQ
Q1, Can the face recongnition read different countries languages?
A1- sure! This item can read Chinese, Chinese (Taiwan), Cantonese (Hong Kong), English,
Japanese, Spanish, French (France), Thai (Thailand), Korean (Korea), Czech (Czech Republic),
Russian (Russia), Arabic, Grams Rhodi, Hungarian (Hungary), German (Germany), Italian (Italy),
Slovak (Slovakia), Polish (Poland), Dutch (Netherlands), Portuguese (Brazil), Portuguese (Portugal) ,
Romanian (Romania), Indohi (Indonesia), Ukrainian (Ukraine), Servinian, Vietnamese (Vietnam)countries .
Q2, Does this qr scanner face recongnition access with complete system plug and play?
A2-For EU countries,this device is plug and play ,only leave the user to install the official App then can directly
read the green pass qr code,if you want to 100% confirm before placking an order,pls send us your local green
qr code to test,we will send you a testing video to make sure work properly! For other countries,we will send you
SDK ,need your engineer to do secondary devopment to connect your software with our device.
Q3, Can your machine work with Turnstile gates?
A3- sure! no problem!we have a lot successful projects with turnsitle gates. The cost is only for the access system,
if you need turnstile pls confirm with us.
Q4, Can i get your support or service after sale?
A4- yes.Besides Free Warranty service,you always will enjoy our good Tech support & timely response available for a longer term.
Q5, Does your machine support WIFI ?
A5- Yes, it does,support Wired, Wifi, 4G module.
Q6, How long is the leading time?
A6--For standard item: 10-20 sets:7-9 working days(if you need product urgently,pls contact us, we will priority your order to 3-4 working days)
30-50 sets:9-12 working days
100-500 sets:12-15 working days.
For special item, or need custom design package or logo, need 3-10 working days longer.
Contact Way:
Contact person:Charlene Lu
E-mail:charlene@cctvgat.com
Wechat/whatsapp:+86 18025437918
Skype:Charlene0809